Change orders: why unapproved extras cost homeowners the most

A change order is how the contract price changes. Get them in writing before the work happens and the final bill holds no surprises. Skip them and it will.

Change orders: why unapproved extras cost homeowners the most

A change order is a written agreement that changes the contract: the scope, the price, the schedule, or all three. It is the mechanism by which "while we are in there, could you also…" turns into a number both sides have agreed to.

When change orders are done properly, the final bill contains no surprises. When they are not, the final bill is the surprise — and by then the work is built and the leverage is gone.

The arithmetic that should govern every job

There is only one formula worth memorising:

Current contract value = original contract + approved change orders

Not verbal agreements. Not emails saying "sounds good". Not work that has already been done. Approved change orders. If a number cannot be traced to the original contract or an approved change order, it is not part of the contract price, and both sides should want it that way.

A real example of what goes wrong

On one job we reconciled, the builder had been paid 106% of the contract value — more than the whole job — while 135 punch items were still open. The overage was not theft. It was an added room, a window upgrade and a series of extras, each agreed informally at the time and none of them papered. Nobody could say what the contract was actually worth any more, which meant nobody could say whether the payments were right.

What a change order needs to say

  1. A number. CO-001, CO-002. Sequential, so a missing one is visible.
  2. What is changing, described well enough that somebody can price it independently.
  3. Why — owner request, unforeseen condition, design change, code. The reason matters later when working out who pays.
  4. The cost, as one figure. Credits are negative numbers; deleted scope should reduce the contract.
  5. Days added. Extra work almost always means extra time, and unrecorded time is how a schedule dispute starts.
  6. A signature or a recorded approval, before the work begins.

The three states that matter

StateWhat it meansEffect on the contract
DraftBeing priced, not yet sentNone
SubmittedWith the owner for a decisionNone — but it is now visible exposure
ApprovedAgreed by both sidesChanges the contract value
RejectedDeclinedNone. The work should not proceed.

Keeping the pending ones visible is nearly as important as the approved ones. "We are at $304,148 and there is another $15,665 on the table" is a sentence an owner can plan around. Discovering both at once at the end is not.

For homeowners

  • Ask for the change order before the work, not after. After, you are negotiating about something already built.
  • Be wary of "we will sort it out at the end". That sentence has cost homeowners more money than any other.
  • Get the schedule impact in writing too. Extra work is a legitimate reason for extra time — but only if it is recorded when it happens.
  • Keep a running total. If you cannot say what the contract is worth today, you cannot tell whether a payment request is reasonable.

For contractors

Change orders protect you more than they protect the owner. Unpapered extras are the single most common reason contractors do not get paid for work they genuinely did. A signed change order turns an argument into an invoice.

In Punchlist360 the contract value is derived rather than typed: original plus approved change orders, calculated in one place. A draft or submitted change order shows as pending exposure and does not move the contract until somebody actually approves it — and once approved it cannot be quietly edited, only superseded by another.

Common questions

What is a construction change order?

A written agreement that changes the contract scope, price or schedule. Once approved it becomes part of the contract value.

Do I have to pay for work I never approved?

It depends on your contract and jurisdiction, but a written change order signed before the work is by far the clearest position for both sides. Verbal agreements are where disputes come from.

Can a change order reduce the contract?

Yes. Deleted scope should be a negative change order — a credit — and it should reduce the contract value the same way an addition increases it.

Keep all of this in one place

Punchlist360 is the punch list, the photographs, the budget and the insurance claim file for your build — so the record exists as a by-product of doing the work. $9.99 a month, cancel any time. Contractors you invite are free.

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